How We Work

the steps we take

At GSS we ensure your service levels are the very best possible at every step of the way …

  • site visit

    • Ensuring we have covered all client service requirements and other key considerations in line with your business sector.
  • Health & Safety

    • Operations Manager responsible for all aspects of site health and safety training and safeguarding of all operatives.
  • proposal

    • Including our company profile, client specific programme of works, quotation, company terms & conditions and policies.
  • audit

    • Operations Manager is responsible for service delivery standards. ¬†Audit findings are recorded via i-Pad portal system.
  • account

    • Operations Director oversees account servicing at top level, supported by a dedicated Operations Manager on the ground.
  • review

    • Service delivery audits are monitored and reviewed by Operations Director. ¬†All information available to client for review.
  • operations

    • Your assigned Operations Manager is responsible for day-to-day client support and management / welfare of all site operatives.
  • action

    • Pro-active and reactive action taken to revise service delivery if required – from site operatives through to Account Director level.